CapCut has quickly become one of the most popular video editing apps among creators and influencers. Its user-friendly interface and powerful features make it easy for beginners and professionals alike to produce high-quality videos. However, one common problem some users encounter is a sudden audio issue. Whether it’s no sound during playback or desynced audio, this issue can be frustrating, especially when working on tight deadlines.
The good news is that fixing most audio issues on the CapCut app can be done in just two minutes. Here’s a step-by-step guide to help you resolve these issues efficiently and get back to editing your content seamlessly.
1. Check Device Volume and Silent Mode
Before diving into app-related settings, make sure the issue isn’t with the device itself. Sometimes, forgotten settings like silent mode can mute playback audio even if everything in the app seems fine.
- Ensure the volume is up and not muted.
- Check whether the device is on silent or Do Not Disturb mode.
- Try playing a song or video from another app to confirm device audio is working.
Time to fix: Less than 30 seconds.
2. Restart CapCut App
One of the most effective and quickest fixes is simply restarting the CapCut app. Sometimes apps can glitch due to memory issues or background app conflicts.
- Close CapCut completely (not just minimize it).
- Remove it from the recent apps list.
- Relaunch CapCut and re-open your project.
This refreshes the app environment and often resolves unexpected audio problems within moments.
Time to fix: About 30 seconds.
3. Check Audio Settings in CapCut
CapCut provides multiple audio controls to edit and adjust sound in your video. If these settings are altered accidentally, it may cause the impression that there’s no sound.
- Tap on the clip inside your project timeline.
- Select Volume and make sure it’s set above 0%.
- Check if Mute is enabled and disable it if necessary.
- If you’re using background music, ensure it’s not overpowering the original audio.
Time to fix: About 45 seconds.
4. Reimport Audio or Video Clip
In some cases, the audio file or video clip may not have been imported properly. Corrupt files or incompatible formats can result in non-functional audio.
- Delete the problematic audio or video clip from your project timeline.
- Re-import it from your gallery or file manager.
- Ensure the clip plays with sound before making further edits.
Time to fix: About 1 minute.
5. Update the App
Outdated software can lead to bugs and compatibility issues. Always make sure you’re running the latest version of CapCut available for your device.
- Go to the Google Play Store or Apple App Store.
- Search for CapCut and check if an update is available.
- Download and install the latest version.
An updated version often comes with bug fixes and improvements, including enhanced audio handling.
Time to fix: About 1–2 minutes (depending on internet speed).
Quick Recap
- Check device volume settings.
- Restart the CapCut app.
- Review audio settings within the app.
- Reimport the media files.
- Update the app to the latest version.
By following these steps, CapCut users can resolve most audio issues in just a couple of minutes and continue creating stunning video content without delays.
Frequently Asked Questions (FAQ)
1. Why can’t I hear audio in CapCut even though everything seems okay?
This could be due to silent mode on your phone, audio being muted in the app settings, or a temporary glitch that can be fixed by restarting CapCut.
2. Does CapCut support all audio file formats?
While CapCut supports most common audio formats like MP3 and AAC, using high-quality or standard formats ensures better compatibility.
3. Will uninstalling and reinstalling CapCut fix audio issues?
Yes, as a last resort, uninstalling and reinstalling can clear corrupted data or bugs, but it may delete your locally stored projects unless backed up.
4. Can I separate and edit audio from a video in CapCut?
Yes, CapCut allows you to detach audio from video clips on the timeline for individual editing or replacement.