In today’s digital world, instant communication has become a necessity for websites looking to engage visitors and improve customer support. If you’re running a WordPress site, adding a chat plugin can help you deliver real-time assistance, boost conversions, and enhance user experience.
With 2025 bringing new advancements in chat technology, we’ve compiled a list of the 8 best WordPress chat plugins that you should consider for a more interactive website. Whether you’re looking for live chat, chatbots, or multi-channel integrations, this list has you covered.
1. Tidio
Tidio is a powerful and widely used chat plugin that combines live chat, chatbots, and email marketing in one tool. It offers a user-friendly interface and can be integrated with various platforms, making it a great choice for WordPress users.
- Live chat with automation features
- AI-powered chatbots for 24/7 support
- Compatible with WooCommerce
Its free version is great for small businesses, while premium plans offer more customization options.
2. LiveChat
LiveChat is a premium chat solution known for its polished design and seamless integrations. It’s perfect for businesses that prioritize customer service and want to improve response times.
- Canned responses for quick replies
- Mobile app for on-the-go support
- Advanced analytics and reports
With a focus on providing high-quality user experience, LiveChat is an excellent choice for customer support teams.
3. HubSpot Live Chat
HubSpot Live Chat is a free, feature-packed solution that integrates seamlessly with HubSpot CRM. It’s an ideal option for businesses tracking customer interactions across multiple channels.
- Free live chat and chatbot builder
- CRM integration for better customer tracking
- Custom branding options
The biggest advantage of using HubSpot’s plugin is its ability to connect with the entire HubSpot ecosystem.
4. WP Social Chat (Formerly WhatsApp Chat)
If you want to communicate with customers via WhatsApp, WP Social Chat is the go-to plugin. It allows website visitors to initiate a chat directly on WhatsApp, which is great for businesses that rely on mobile communication.
- One-click WhatsApp chat integration
- Customizable chat button and messages
- Supports multiple WhatsApp numbers
It’s a simple and efficient way to reach customers on their favorite messaging app.
5. Crisp Live Chat
Crisp Live Chat is a visually appealing chat plugin that serves not only as a chat tool but also as a complete customer engagement platform.
- Live chat with real-time notifications
- AI-powered chatbot support
- Integration with Slack, Messenger, and more
The free version offers basic features, but premium options unlock advanced automation and analytics.
6. ChatBot by AI Engine
AI-powered customer interactions are rising, and ChatBot by AI Engine brings automation to the forefront. This chat solution helps businesses handle inquiries without human intervention.
- AI-driven chatbot for 24/7 support
- Pre-built conversation templates
- Integrates with WordPress forms
It reduces the burden on support teams and enhances response times.
7. Olark
Olark is a simple yet effective chat plugin that focuses on data collection and automation. Businesses that need insightful reporting will benefit from this tool.
- Custom chat forms for lead generation
- Real-time visitor tracking
- Seamless CRM integration
With its easy setup and performance insights, Olark is a great option for businesses that want to streamline live chat.
8. JivoChat
JivoChat is an all-in-one chat solution that supports live chat, phone calls, email, and social messaging. It’s highly favored by businesses that want a multi-channel communication platform.
- Live chat with team collaboration
- Multi-channel support including Facebook and WhatsApp
- Proactive chat triggers to engage users
JivoChat is well-suited for companies looking for a more comprehensive communication solution.
Conclusion
Choosing the right chat plugin depends on your specific needs and business goals. If you’re looking for a simple yet effective live chat tool, Tidio or LiveChat are great options. For those who prefer AI automation, ChatBot by AI Engine can be a game changer. Meanwhile, JivoChat and Olark provide a more advanced multi-channel communication experience.
No matter which plugin you choose, integrating live chat into your WordPress site will undoubtedly enhance engagement, improve responsiveness, and provide a better user experience. Test out these top chat plugins and see which one works best for your website in 2025.